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Frequently Asked Questions
At SOUL Creations, our candles are hand-poured using 100% soy wax, which is eco-friendly, renewable, and burns cleaner than traditional paraffin wax. Each candle is made with care by our community of volunteers, ensuring a personal touch with every product.
Soy wax is a natural, renewable resource made from soybeans. It's eco-friendly, burns cleaner than traditional paraffin wax, and has a longer burn time. Soy wax also produces minimal soot, making it healthier for indoor air quality.
No, we offer both scented and unscented candles to suit your preferences.
They are made from all natural essential oils, SOUL Creation candles will burn without leaving the soot residue in your home.
The burn time depends on the size of the candle. On average, our candles burn between 30-50 hours.
Our soy candles are pet-friendly, but it's best to ensure proper ventilation when burning scented candles.
Yes, our candle jars are reusable and recyclable!
Yes, we do! If you’re interested in custom scents, labels, or bulk orders for events such as weddings or corporate gifts, please reach out to us for more details at andrea@soulcreationsnc.org.
Kindly email andrea@headingwest.org and ask. Custom orders are available.
For optimal performance, trim the wick to ÂĽ inch before each burn and allow the wax to melt evenly across the surface during each use. This helps prevent tunneling and extends the life of the candle.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.